Chapter 7 Solutions — Directing

Exercises

1. 1.
   What is informal communication?
2. 2.
   Which style of leadership does not believe in use of power unless it is absolutely essential?
3. 3.
   Which element in the communication process involves converting the message into words, symbols, gestures etc.?
4. 4.
   The workers always try to show their inability when any new work is given to them. They are always unwilling to take up any kind of work. Due to sudden rise in demand a firm wants to meet excess orders. The supervisor is finding it difficult to cope up with the situation. State the element of directing that can help the supervisor in handling the problem.
5. 5.
   What are semantic barriers of communication?
6. 6.
   Explain the process of motivation with the help of a diagram.
7. 7.
   State the different networks of grapevine communications.
8. 8.
   Explain any three principles of Directing.
9. 9.
   In an organisation, one of the departmental manager is inflexible and once he takes a decision, he does not like to be contradicted. As a result, employees always feel they are under stress and they take least initiative and fear to express their opinions and problems before the manager. What is the problem in the way authority is being used by the manager?
10. 10.
    A reputed hostel, GyanPradan provides medical aid and free education to children of its employees. Which incentive is being highlighted here? State its category and name any two more incentives of the same category.
11. 11.
    Discuss Maslow's Need Hierarchy theory of motivation.
12. 12.
    What are the common barriers to effective communication? Suggest measures to overcome them.
13. 13.
    Explain different financial and non-financial incentives used to motivate employees of a company?
14. 14.
    In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone taking to each other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication?