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Solutions

Overview

Step-by-step NCERT solutions for Controlling (Chapter 8, CBSE Class 12 Business Studies) — every question and answer worked out in full, not just the final result. You can also read the Controlling textbook chapter.

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What these solutions cover

All 15 questions in Controlling are solved in the PDF. Here's what's inside, exercise by exercise:

Exercises

  1. State the meaning of controlling.
  2. Name the principle that a manager should consider while dealing with deviations effectively. State any one situation in which an organisation's control system loses its effectiveness.
  3. State any one situation in which an organisation's control system loses its effectiveness.
  4. Give any two standards that can be used by a company to evaluate the performance of its Finance & Accounting department.
  5. Which term is used to indicate the difference between standard performance and actual performance?
  6. 'Planning is looking ahead and controlling is looking back.' Comment.
  7. 'An effort to control everything may end up in controlling nothing.' Explain.
  8. Explain how management audit serves as an effective technique of controlling.
  9. Mr. Arfaaz had been heading the production department of Writewell Products Ltd., a firm manufacturing stationary items. The firm secured an export order that had to be completed on a priority basis and production targets were defined for all the employees. One of the workers, Mr. Bhanu Prasad, fell short of his daily production target by 10 units for two days consecutively. Mr. Arfaaz…
  10. Explain the various steps involved in the process of control.
  11. Explain the techniques of managerial control.
  12. Explain the importance of controlling in an organisation. What are the problems faced by the organisation in implementing an effective control system?
  13. Discuss the relationship between planning and controlling.
  14. A company 'M' limited is manufacturing mobile phones both for domestic Indian market as well as for export. It had enjoyed a substantial market share and also had a loyal customer following. But lately it has been experiencing problems because its targets have not been met with regard to sales and customer satisfaction. Also mobile market in India has grown tremendously and new players have come…
  15. Mr Shantanu is a chief manager of a reputed company that manufactures garments. He called the production manager and instructed him to keep a constant and continuous check on all the activities related to his department so that everything goes as per the set plan. He also suggested him to keep a track of the performance of all the employees in the organisation so that targets are achieved…
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